Local Delivery
For Edmonton FREEÂ delivery starts at $99 and there is a minimum order of $50.
FREE delivery for these cities but higher minimums:
Lancaster Park – $100
St. Albert – $100
Sherwood Park – $100
Spruce Grove – $150
Leduc – $150
Devon – $150
Nisku – $150
Deliveries start at 11am and can run all night.Â
However, our last call is at 8:00 PM. If you are paying by e-transfer we must receive the payment before 8:00 PM as well.
All orders after 8:00 PM will be delivered the following day.
Appoximately 1-2 hours to deliver your order. Drivers will call you when they are close to your location.Â
In some cases, a courtesy call/text will be sent to confirm your order.
If you are not happy with your order, contact our customer service team. We will be happy to assist you.
780.566.1624Â (call or text)
contactus@cannadelivery.io
Please note: The return shipping charges are not covered for shipped orders.
To change or cancel your order contact us with your order number.
Please contact customer support and we will be happy to assist you.
Mail Orders
Shipment processing time
All orders placed before 4pm EST will be shipped out the same day. Orders placed on weekends or holidays will be shipped out the next business day.
Shipping rates & delivery estimates
Shipping method: Xpresspost Canada Post
Estimated delivery time: 2-4 business days.
Shipping cost: $15.00
FREE shipping at $150
Shipment confirmation & Order tracking
You will receive an automated shipment confirmation email from Canada Post once your order has shipped containing your tracking number(s). The tracking number will be active within 48 hours. Please check your spam and junk mail folders for this email.
Due to the increase of lost and stolen packages. We are offering an insurance fee of $5 or 3% depending on which is greater. Â
If your order did not arrive to your destination due to theft or being lost, we will send you another one no questions asked.Â
The 3% insurance is entirely optional. You have the choice to add this coverage to your order during the checkout process. If you decide not to opt for the insurance, your order will not be protected against loss or theft.
Weed Delviery Kelowna will not cover packages with insurance due to:
- Delivered status shown in the tracking
- Wrong address provided by the customer
- Customer change of address
- Theft after delivery
- Package being rejected upon delivery (concierge or other)
Packages with incomplete or incorrect addresses (missing unit #) will be undeliverable by Canada Post. No refunds or replacements will be give for this mistake. PLEASE ENTER THE CORRECT ADDRESS.
Loyalty Program
When customers make a purchase on our website, they earn points based on the total amount spent. The order must be delivered and completed for you to be awarded the points.Â
These points can be accumulated over time and used towards future purchases.
Customers can use their loyalty points as a form of payment during checkout. For every 1000 points, customers can save $1 from their total purchase amount.
Yes, loyalty points will expire after one year.
Yes, customers will still earn loyalty points on purchases of discounted or promotional items. The points earned are based on the total amount spent.
If an order is canceled or refunded, the loyalty points earned from that purchase will be deducted from the customer’s account accordingly.